It’s Time to Explore My Feelings (or so says my horoscope)
So, yes, I’m on nights for another month or so. Nominally, I’m training somebody. Our night operators don’t seem to make it more than a few months. It’s possible that this is attributable to a pervasive incompetence in the lower levels of the IT ladder. The kind of people who apply for the job think that they’re God’s gift to computing just because they can troubleshoot a desktop or build a gaming machine. It’s a wholly different environment in a server room (and a UNIX server room at that). We don’t build our own systems. We’d rather have an enterprise level support contract, so we can have a new drive here same-day if we need to. We want remote administration (LOM, iLOM, whatever $vendor calls it). We want error reporting RAM and hot-swappable drive caddies. We want NAS clustering with intelligent rollover, and brocade switches. VLANs and BGP filtering. Yes, you can do all of these things on your own, but it’s generally not worth it. Troubleshooting comes down to the OS and application level. Enterprise-level hardware troubleshoots itself, then sends you (and ideally the vendor) an email letting you know what needs to be replaced.
Still, our night operators don’t make enough to be expected to know much about anything when they start. That’s why we train. It’s an exercise in futility. Without being here during the working week (daytime hours), you have no idea which developer handles which application. If something goes catastrophically wrong, or you have no idea what to do about some problem, you get to call somebody in the middle of the night. That person is often me. I’m ok with that, really. It’s far preferable to somebody who doesn’t even realize that there is a problem. Primary responsibilities of the night shift involve dumping files to tape. These are automated. An elementary schooler could handle it. Of our two night operators, neither one can manage. Mind, I’m training one of the two right now (and I doubt if the other will make it). This is day 6. Every night, he asks me the same questions. Repetition isn’t teaching this one. Documentation isn’t teaching this one. All that’s left to do is cross my fingers and hope that there’s a spontaneous genesis of gray matter in the next month. I suspect it’s not going to happen.
True, there is a language barrier. I don’t think that prevents one from following simple directions. If I tell you to type something, don’t blankly stare at me. Turn around and face the keyboard. I’d rather not have to spell “increment” for you each night when I watch you run one of our backups. At the age of 28, you should be able to spell “historical.” After all, you moved here when you were three. I’ve sent emails to better explain processes which are largely undocumented. I’ve walked him through the steps (ok, step: grep $thing /data/csv/spdump.csv) for finding when a particular stored procedure runs, or how to find the name of a stored procedure which needs to be run if a file hasn’t updated (it’s the same one-step process). He’s not going to make it more than a few weeks after training ends, and that’s fine with me, because you’re a cretinous lout with all the ethical integrity of a member of the house of Windsor.
It’s rare that I meet people with whom it genuinely makes me ill to speak with. This is such a person. The type who makes me realize that the modern feminist movement still has work to do. Generally, I have no problem fitting into any social situation or finding common ground with even the basest representatives of humanity. Suffice it to say that I’ve ceased speaking with him except when it’s necessary to teach him something (in vain). What kind of person complains that their wife is too tired to do the dishes, do the laundry, clean the house, and make dinner when she (by his own admittance) works 65 hours a week? What kind of person expects their wife to quit said job (which she likes) so he has more time to relax? Is it reasonable that he sees it as her duty, and hers alone, to take care of their children?
He’s a mentally stunted man, in every sense possible. After even fifteen minutes of conversation with me, it should be obvious that I do not empathize his plight. I do not agree that he doesn’t need to provide support for computers he sells. It’s great that they work at his house when he sells them. He’s selling them to people without much money, since in his mind, everybody should have a computer. Alright. I can see that, maybe. If that’s the goal, you should not bitch about people trying to negotiate a lower price as “cutting into your profit.” Selling computers which are lemons and cease to function after they are brought to the buyer’s home is not a pastime which anybody with moral compunctions engages in.
So here’s to you, misogynistic douchebag. I will relish with great zeal the moment in which you are escorted from the building, and out of my consciousness. I do not expect that to take long.
As an aside, what does it say about me when the only two people I can think of to invite to a wedding reception are my friend’s exes (note that it’s another friend’s wedding, and neither of them would really be appropriate)? Sure, I’m dating. Yes, H would likely come with me. I may meet somebody I like better by early August, but I’m skeptical at best.